AUS Weekend Escapes – Terms & Conditions for Discount Holiday Packages

Effective September 1, 2024

1. General Terms

All bookings made through AUS Weekend Escapes for Discount Holiday Packages are subject to the following terms and conditions. By purchasing a package or voucher, you agree to these terms.

2. Voucher Validity

Vouchers purchased for Discount Holiday Packages are valid for 12 months from the date of purchase. They are non-refundable and can only be changed once, subject to availability. Vouchers are transferable and can be used as gift vouchers. When gifting a voucher, you can enter the recipient’s name when making the booking. Vouchers are not classified as gift vouchers under Australian consumer law.

3. Gift Vouchers

Gift vouchers can be purchased as part of the Discount Holiday Packages and transferred to someone else for their use. You can specify the recipient’s name at the time of booking, and the voucher will function the same as any standard voucher in terms of booking, terms, and conditions.

4. Package Inclusions

Discount Holiday Packages may include accommodation, late checkout (subject to availability), and a $50 voucher towards your next two-night stay. Inclusions vary per package and per hotel. Each hotel may offer limited allocations of discounted packages per night, and your desired dates may not be available, especially during special events or peak periods.

5. Pricing and Payment

• Packages are priced at $295.00 unless stated otherwise. Any additional nights or upgrades will be subject to the hotel’s specific rates.
• Please note that a 1.3% surcharge applies for any payments made by VISA, Mastercard, American Express, or Diners Card.
• Payment will be processed within 24 hours of booking, and the payment is non-refundable.

6. Booking Process

To book using your voucher, enter your voucher code into the promo code section when booking through the AUS Weekend Escapes platform. All bookings are subject to the hotel’s availability at the time of booking.

7. Availability and Restrictions

Stays are subject to availability and are not valid over special events or peak periods, unless otherwise stated by the hotel. Hotels may offer limited availability for Discount Holiday Packages, and we cannot guarantee your desired dates will be available.

8. Cancellation Policy

• Vouchers and packages are non-refundable.
• Date changes are allowed once per voucher, subject to availability. Any changes or cancellations must be made directly with the hotel.
• AUS Weekend Escapes acts as a third-party operator facilitating bookings on behalf of hotels. Therefore, any questions, changes, or cancellations must be made directly with the hotel where the reservation was made.

9. $50 Voucher Conditions

A $50 voucher towards your next two-night stay with AUS Weekend Escapes will be provided at the time of departure from your stay. The voucher is subject to availability and is not valid over special events or peak periods. The voucher applies only to specific room types and cannot be sold or transferred.

10. Additional Terms

• Rates include GST.
• Vouchers cannot be sold or exchanged for cash, and are non-transferable except when used as a gift.
• Hotels may require specific terms and conditions based on their own policies, and it is important to review these at the time of booking.

By purchasing a Discount Holiday Package through AUS Weekend Escapes, you acknowledge that your booking is made directly with the hotel, and AUS Weekend Escapes is only the facilitator of the package. For further assistance, contact the hotel directly.